Hospital Administrator, Personnel Manager, & Receptionists
Susan Poole is our Hospital Administrator and has been with Bethany Animal Hospital since September 1993. Prior to entering the animal care field, she was employed as a Surgical Nurse in Virginia Beach, Virginia, beginning in 1985 and then as a Surgical Nurse/Lead Technician in Lebanon, Pennsylvania, from 1988 to 1992.
“I simply enjoy the day-to-day interaction with the clients and their pets,” she says, “as well as the satisfaction of knowing I can help animals live a better life.”
Susan is a member of the World Wildlife Foundation and owns an assortment of dogs and cats as well as a bird and horse. Her interests include horseback riding, gardening, and any other activity that gets her outside enjoying nature.
Natalie Waters is our Personnel Manager and has been a member of the Bethany Animal Hospital staff since April of 2002.
Her duties include hiring, acting as the employee advocate, conducting employee reviews, and providing support for supervisors and managers.
Natalie’s pets include seven cats, Felipe, Clay, Pablo, Poofy, Mama, Baby, and Frogger. Her interests include baking, walking, and playing Legos and Play-Doh with her adopted grandson.
Terry L. Jerde is a graduate of Northern Illinois University and has been a receptionist at Bethany Animal Hospital since August of 1988.
“I love this clinic,” she says. “We have the best doctors and staff found anywhere. All of us have the skills and compassion to care for all of our patients and I have the utmost respect for everyone.”
Terry has a Golden Retriever named Quinn, two Yellow Labs named Gogi and Jeepers, and two cats named Marx and Frisco. Her interests include reading, gardening, baking, walking her dogs, and playing Frisbee with Jeepers.
Megan Stephens is a receptionist at Bethany Animal Hospital and has been a member of our staff since September of 2004.
“It’s like a big second family to me,” she says of why she enjoys her work. “A lot of people have been here for a long time and you can be open and honest here. I really do love it.”
Megan’s pets include four cats named Chloe, Sydney, Vaughn, and Zibby. When not working, she likes to spend time with her family and friends, travel, go to the movies, and shop.
Lindsey Frazier is a receptionists who has been a member of the Bethany Animal Hospital staff since February of 2009. Her duties include taking calls, helping our clients with questions, and checking clients in and out for appointments.
“I believe we are a wonderful hospital,” she says when asked about her work. “We are here for the animals and their owners and do our best to offer the highest quality of care for the pets we see.”
At home, Lindsey has two dogs named Kami and Diablo. When she isn’t working she likes to play with her dogs and go out to dog parks.
Gwen Armstrong is a receptionist who has been with Bethany Animal Hospital since September of 2009. Not only is she good with helping our clients, but she has some sign language ability and says that she loves to talk.
When asked what she likes most about her work, Gwen says, “All the doctors treat me with respect and make me feel like I’m part of the family. I also am proud that our number one concern is the health and wellbeing of the pets.”
Gwen’s pets include a Yorkie named Missy, two chinchillas named Gizmo and Mocha, and three cats named Smokey, Mittens and Tommy Girl. Her interests include spending time with her kids, playing racquetball with her husband, planting flowers and decorating.
Receptionist Christina Johnson has been with Bethany Animal Hospital since July of 2009. She is currently working toward an undergraduate degree in Animal Science.
“I love seeing the patients come in because they are all so different and especially the puppies and kittens because they are so adorable,” she says. “I also love the family atmosphere here and that we all care for pets and value them as part of the family.”
Her own pets include a Yellow Lab named Cooper and several farm animals—miniature horse, pygmy goats, rabbits, miniature donkey and a pig. Christina’s interests include painting, reading, and playing tennis as well as watching old time movies and playing Apples to Apples.
Our receptionist Linda Sieroslawski has been with us since August of 2011. We knew she was right for us when we found out she takes care of three cats, one dog and two hermit crabs at home.
"You can see and feel how much the staff cares about animals," Linda said about why she enjoys working at Bethany Animal Hospital as much as she does. "I feel like I'm part of something special here." She makes each of our patients and their owners feel special when they come through the door.
While not making jewelry or reading, Linda loves spending time with her husband Troy and their two children, Emma and Max.